Website Privacy Policy

Effective Date: January 1, 2025

At Exquisite Plans, we are dedicated to protecting your privacy. As a premier event planning company based in Raleigh, NC, specializing in luxurious weddings, corporate retreats, and global adventures, we value the trust you place in us and are committed to safeguarding the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website, services, or communications.

1. Information We Collect
We collect the following types of information to provide our services and improve your experience:
  • Personal Information: This includes details such as your name, email address, phone number, mailing address, and other information you provide through forms on our website or during interactions with our team.
  • Event Information: This includes specifics about your requested services, such as wedding dates, corporate retreat preferences, travel plans, and other event-related details.
  • Payment Information: If you use our paid services, we may collect billing details, such as credit card information. (Please note: we do not store payment information directly; payments are processed securely by trusted third-party payment processors.)
  • Usage Data: We collect data about your interactions with our website, including your IP address, browser type, device information, and browsing behavior, through cookies and similar tracking technologies.
     
2. How We Use Your Information
The personal information we collect is used for the following purposes:
  • To provide and personalize our event planning services, including coordinating weddings, corporate events, and travel arrangements.
  • To communicate with you regarding updates, confirmations, event details, and promotions related to your events.
  • To improve our website and services by analyzing how users interact with our content.
  • To process payments and provide invoices, receipts, or other transaction-related information.
  • To comply with legal obligations and protect our business interests.
     
3. How We Protect Your Information
Exquisite Plans is committed to safeguarding your personal information. We employ industry-standard security measures, such as encryption, secure servers, and access controls, to protect your data from unauthorized access, alteration, or disclosure.
However, no method of electronic transmission or storage is 100% secure, and while we make every effort to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following situations:
  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist in delivering our services, such as event venues, travel partners, catering, or payment processors.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena, court order, or government investigation.
  • Business Transfers: If Exquisite Plans undergoes a business transition (such as a merger or acquisition), your information may be transferred to the new entity.
     
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings; however, doing so may impact the functionality of some website features.

6. Your Rights and Choices
As a client, you have the following rights regarding your personal information:
  • Access: You may request access to the personal information we hold about you.
  • Correction: You may update or correct any inaccuracies in your personal information by contacting us.
  • Deletion: You can request the deletion of your personal data, subject to certain legal and business requirements.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links
Our website may contain links to third-party websites that are not controlled by Exquisite Plans. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. When we make updates, the "Effective Date" at the top of this page will be revised. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Exquisite Plans
1030 N. Rogers LN
STE 121-2157
Raleigh, NC 27610
Email: contact@exquisiteplans.com

Thank you for trusting Exquisite Plans with your event needs. We are honored to be part of your extraordinary experiences!